Make asking a habit
Give customers a consistent opportunity to share their experience.
Make feedback part of the routine
Make asking for customer feedback a regular part of completing a job. Send a clear review request and a suitable reminder, with less manual work.
Calculate the potential
When the work is finished, asking for a review is easy to forget. Build trust with more reviews makes the request part of a repeatable routine, while customers choose what to say.
Give customers a consistent opportunity to share their experience.
Spend less time writing and sending individual review requests.
Give customers your review link so they can leave feedback in their own words.
Using your list of completed jobs, we send customers an approved review request with a link to your chosen review page, followed by a suitable reminder. Customers leave feedback in their own words, and you can review request activity and respond to their comments. This makes asking for reviews a consistent routine, saves staff time and gives more customers an opportunity to share their experience.
Explore what additional jobs could mean for your business. Enter a monthly scenario, your average job value and gross profit margin.
Gross profit is revenue left after the direct costs of doing the work. These figures illustrate your chosen scenario, rather than predict how many jobs reviews will generate.
A steady flow of genuine reviews gives prospective customers evidence of your work. It can also help your business appear in local searches.
Google confirms that more reviews and positive ratings can help your business’s local search ranking.
In BrightLocal’s 2026 survey, 47% said they would not use a business with fewer than 20 reviews, and 74% only cared about reviews from the past three months.
BrightLocal research · Survey of 1,002 US adults.
Harvard research found that a one-star increase in Yelp rating led to 5–9% higher revenue for independent restaurants. This older US study shows commercial value, rather than forecasting results for UK trades and services.
Useful for businesses completing regular customer work. Requests go to customers on consistent criteria, regardless of whether you expect positive feedback.
Tell us how you currently request reviews and where you would like customers to leave them.
Ask about this service