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Make feedback part of the routine

Good work deserves
to be heard about.

Make asking for customer feedback a regular part of completing a job. Send a clear review request and a suitable reminder, with less manual work.

Calculate the potential
Build trust with more reviews in an everyday business setting

Ask consistently.
Let customers speak.

When the work is finished, asking for a review is easy to forget. Build trust with more reviews makes the request part of a repeatable routine, while customers choose what to say.

01

Make asking a habit

Give customers a consistent opportunity to share their experience.

02

Reduce the admin

Spend less time writing and sending individual review requests.

03

Make responding simple

Give customers your review link so they can leave feedback in their own words.

Make asking for feedback
part of finishing the job.

Using your list of completed jobs, we send customers an approved review request with a link to your chosen review page, followed by a suitable reminder. Customers leave feedback in their own words, and you can review request activity and respond to their comments. This makes asking for reviews a consistent routine, saves staff time and gives more customers an opportunity to share their experience.

What could a few more
customers be worth?

Explore what additional jobs could mean for your business. Enter a monthly scenario, your average job value and gross profit margin.

Gross profit is revenue left after the direct costs of doing the work. These figures illustrate your chosen scenario, rather than predict how many jobs reviews will generate.

Help more customers
choose your business.

A steady flow of genuine reviews gives prospective customers evidence of your work. It can also help your business appear in local searches.

02

Keep your reputation current

In BrightLocal’s 2026 survey, 47% said they would not use a business with fewer than 20 reviews, and 74% only cared about reviews from the past three months.

BrightLocal research · Survey of 1,002 US adults.

03

Connect trust to sales

Harvard research found that a one-star increase in Yelp rating led to 5–9% higher revenue for independent restaurants. This older US study shows commercial value, rather than forecasting results for UK trades and services.

Read the Harvard study

Built around
your everyday work.

Useful for businesses completing regular customer work. Requests go to customers on consistent criteria, regardless of whether you expect positive feedback.

Make feedback part
of finishing the job.

Tell us how you currently request reviews and where you would like customers to leave them.

Ask about this service